Canada's premier toy store for customer service and quality games.
 (514) 697-7550
10 am to 5 pm EST

 Same day shipping on orders by 1:00 PM

Privacy Policy

Just like in our stores, we are committed to making your online transaction safe, secure and confidential to the highest standards available.

We do not share or sell data.

We collect billing and shipping information in order to process your order and deliver it to its destination. This information is used only by Jouets Choo Choo and the couriers we use for the purposes of fulfilling your order. Personal information collected through this site is used only for our internal purposes. We will not sell your personal information, or authorize third parties to use such information for any commercial purpose.

Personal Information

We do not automatically collect personal information such as your name, address, telephone number or email address. Such information will be collected only if you provide it to us voluntarily in sort to order products or by signing up to receive our e-updates for playday events and promotions. We don't require that any personal information be provided in order to view our website.

How we use personal information sent to us by consumers:

Information collected by Jouets Choo Choo is used to:

- Allow you to order products and to register for our newsletter that keep you informed of playdays and other promotions.
- Improve the site by observing products that are the most popular

Your personal information may also be used to create statistics about that we use to measure our performance. These statistics do not contain any information that could identify you personally. Jouets Choo Choo does not sell your personal information to any organization for any purpose.

We do send email.

We will send you email at regular intervals to ensure that you are always kept up to date on the status of your order. From time to time we send additional e-news out to inform our customers of specials or promotions that they might be interested in. You can choose not to receive these newsletters by selecting this option in your Jouets Choo Choo account.

We DO NOT store credit card data.

We do not store your credit card information. Payments are handled through Moneris’ payment gateway and the numbers are never stored on their end either. This transaction is handled using the highest level of protection available. Secure Sockets Layer (SSL 256-bit) encryption and is automatically updated with the latest security advancements.

Your Security uses a secure server (SSL) and RC4 encryption technology to protect your personal information, including sensitive financial information, to prevent third parties from intercepting and interpreting the data during transfer.

Credit Card Processing

When you place an order, your order information is recorded in the secure area of our server in accordance with the payment card industry best practices. Credit card data is never stored on our end. All payments are handled through Moneris’ secure payment gateway.

Please note that does not process your credit card online. staff will process your credit card and authorize your purchase only when your order is ready to ship.

Password Protected Accounts.

When you decide to register an account in order to take advantage of the address book, quick pay and order restoration features, your account information is secured by password protection assigned and maintained by you. If you forget your password, this information is only released to your specific email address recorded in your account profile. It is not given out in any other situation without identity verification provided by you. The account information contains the billing and shipping addresses, phone numbers and email address provided and maintained by you as well as your order history. Cedit card information is not included in this file.

We use Cookies.

Like most advanced sites these days, uses cookies to make your shopping experience the best it can be. No personal or credit card information is stored in these cookies and there is no risk to your privacy or security caused by this action. It is simply an identifier transferred to your system from ours that helps us manage your transaction. It remembers items in your basket and currency selections. You can choose not to use cookies if you like. We do not require cookies to process your order however the lack of the memory feature may cause some frustration in certain situations.

Getting Your Consent

By using you are consenting to the collection and use of personal and account information by Jouets Choo Choo, for the purposes set out in this policy.